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About Us

Our history..

NetConnex was incorporated in 1997 as a web design company. We quickly expanded into hosting, consultation and network support services.

In 2000, NetConnex Broadband was formed to satisfy the demand for larger-scale server hosting (co-location) to ISPs, dot-com start-ups and other growing businesses. We now have a broad client range from not for profit organisations to public companies listed on the London Stock Exchange.

We have three sites in London, one in Surrey with backup services in Europe. For more information about our network, click here.

Getting in touch..

Telephone: 0870 745 4830
Fax: 0870 745 4831
24/7 support: Contact details available via your account manager
Web site: http://www.ncuk.com
Sales Enquiries: sales@ncuk.com

The contact details provided are for current and prospective customers only. We do not respond to unsolicited calls or e-mails from companies wishing to supply us goods or services, and would kindly request that you leave us off your database.

Calling from abroad

If you are calling from abroad, you will need to dial your international access code, followed by the following:

Telephone: +44 870 745 4830
Fax: +44 870 745 4831

Emergencies

What to do if you have an emergency

Most of our services include 24x7 support in case of emergency. Eligible customers are provided with our network operations centre telephone number when they sign up. Existing customers can find this in their my.ncuk.net user area or by contacting their account manager.

If you cannot locate this information, please call the office and ask to speak to a member of our support team. Out-of-hours, you will be given the opportunity to leave a message with your contact details, however please note that we may not be able to return your call until the following business day.

Deliveries

Please note that we do not accept deliveries of servers or other equipment without prior arrangement at our office or data centre.

We will instruct you of the address to which your server should be sent once you have placed an order.

Contact us

For more information, call us.0870 745 4830

Emailsales@ncuk.com

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